The Quick Version: if you are trying to find exclusive gemstone or unique wedding gift, Leibi curious girlssh & Co. has a sturdy inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business might running online since 1998 with a personal touch which has acquired perform business from around the world. Leibish & Co. makes it easy buying loose stones or even utilize the free «Design your own personal» tool to bring your own ideal little bit of precious jewelry alive. With decades of experience and good artistry under their buckle, Leibish & Co. is found on the verge of expanding its stock to watches and various other add-ons.
When Leibish Polnauer founded 1st on line diamond company in 1998, it took almost the full time to publish an individual image and explanation to his internet site â but he was a visionary whom saw prospective inside the fledgling realm of ecommerce. «When he views the possibility in a thought, he can fit everything in inside the capacity to advance along with it,» mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish created an effective, family-run procedure together with partner and children serving in leadership roles. They’ve expanded a fruitful online business with practices found worldwide. Leibish & Co. is actually a leader in distinctive colored diamonds and gemstones that are difficult to get somewhere else. The diamonds may also be conflict-free, that’s an important factor for most customers.
«folks arrive at you since they search one thing just a little various, something a tad bit more unique than everyone has actually,» Benji mentioned.
While Leibish & Co. supplies top-notch conventional diamonds, the organization focuses on colourful, distinctive jewelry. When requested the reason why the business provides these a higher buyer return rate, Benji rapidly pinpoints the primary reason.
«It’s a variety of exemplary items, great service, and jewellery crafted with the greatest quantities of brilliance,» the guy mentioned. «The jewellery we make isn’t your everyday, mass-produced type of product. Each piece is actually custom-made to completely suit the diamond or gem chosen from the client.»
A family group Affair With Personal Service
Leibish & Co. is a real household company, with Leibish’s nearest and dearest playing important roles inside the organization.
Leibish functions as Founder and President on the organization, while his girlfriend, Rosi, could be the business’ Events management. Their oldest girl, Chavi, serves as top honors Jewelry Designer â which can be a huge obligation since custom jewellery makes up a lot more than 50% in the organization’s business, Benji mentioned.
Leibish’s oldest son, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, who is a graduate associated with the Gemological Institute of The united states, is the fundamental Diamond Buyer for any company. «Shmulik is, frankly, certainly most talented color diamond experts in a,» Benji stated.
Leibish’s son Itzik could be the company’s COO and works the New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, could be the businesses CFO.
«as among the longtime people in the team, I can tell you that, even though there isn’t any relation, they start thinking about myself, yet others, element of their family,» Benji stated. «everyone bring our own knowledge with the company, but interact to constantly grow the organization.»
Customers are in addition handled like family members at Leibish & Co., where in fact the business invests electricity into private solution and revenue. «If you have ever dealt with one certain representative, for instance, this is the exact same person you may always cope with, no matter what you happen to be phoning or creating in about,» Benji mentioned. «we do not have confidence in moving consumers around to various departments when they’ve a question or particular issue they wish to deal with.»
Customers result from all around the World
Leibish features a few different types of consumers: you will find buyers, whom mostly store through web page, retailers, and those for the trade company, just who usually check out the businesses primary workplaces in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s customers are through the US. Their after that most popular market is Canada, followed closely by the United Kingdom, Australia, Hong-Kong, together with rest of Europe.
Consumers at each stage of existence shop at Leibish & Co., though nearly all are between the years of 35 and 54, Benji said. Also, the company garners more or less 300,000 internet site check outs monthly â and helps to keep almost all of the consumers coming back again.
«with well over a 70percent return buyer standing, we stay being among the most famous organizations within market,» the guy stated.
Colourful Diamonds & Gemstones With a «Design your very own» Option
Leibish & Co. holds top-quality jewellery, but additionally keeps inventory mobility, specifically for online clients, Benji said. The company carries a huge selection of free diamonds and valuable gems, but their crucial goods are tailored precious jewelry creations.
«We hold a sizable assortment of multicolor diamond and gem jewelry, with for the rarest shades ever before seen,» he mentioned. «the audience is recognized most readily useful by the bread-and-butter services and products â yellow diamond and green diamond engagement bands. However, we sell diamond jewelry of almost every shade, and valuable gems â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless diamonds, also, but all of our expertise is within the arena of color.»
For customers who’ve one thing in mind and require assist that makes it a reality, Leibish & Co. offers a «Design your very own» jewelry instrument, which Benji said is actually the top item.
«Obviously, when shopping for a special piece, folks often wish certain rocks and establishing types they will have currently fallen obsessed about,» he stated. The «Design your very own» instrument makes it possible for clients to build a piece by using the material, establishing, and steel of the option.
«permits these to deliver their own aspirations your â with this expertise in workmanship,» Benji told us.
Add-ons & unique using the internet Tools waiting for you for Leibish & Co.
whilst looks forward to the long term, Leibish & Co. is actually gradually moving toward higher-ticket items plus product range. The firm seems comfy branching out over new product lines due to the determination and love it applies to finest its current productions.
«There is talked about introducing many different add-ons â like deluxe watches, handbags, and even pens,» Benji stated. «But we chose to hold back until we first perfected the major distinctive line of item, that will be diamonds.»
Leibish & Co. can researching ways to continue perfecting its prominent web site, also. One of the ways it intends to enhance its online knowledge is through introducing augmented reality features, that may provide digital customers more of an in-store experience.
As a business enterprise with its roots in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a normal business which views modification while the exemption, not the rule.